FAQs

Pure Flo H2O LLC

  • Do you service equipment even if I didn't buy it from you?

    Yes, we provide service for all brands and types of water treatment systems, regardless of where they were purchased. Our technicians are trained to diagnose and repair a diverse range of water purification equipment.
  • How do I know what kind of system I need?

    We offer complimentary on-site assessments to analyze your water quality and recommend the most suitable treatment solution for your specific situation. Our experts can address various water issues, including hardness, iron content, and unusual odors or tastes.
  • What is the difference between a water softener and a reverse osmosis system?

    Water softeners are designed to remove hardness minerals such as calcium and magnesium, which can help protect your plumbing and appliances. Reverse osmosis (RO) systems, however, are engineered to purify drinking water by eliminating contaminants like lead, chlorine, and microorganisms.
  • Do you offer maintenance services?

    Indeed, we provide comprehensive maintenance services including salt replenishment, filter replacements, system inspections, and additional upkeep tasks. Regular maintenance is crucial for ensuring your system's continued effectiveness and efficiency.
  • What is whole house filtration and do I need it?

    Whole house filtration systems treat all water entering your home, effectively removing chlorine, iron, sediment, and odors from your entire water supply. This type of filtration is particularly beneficial if your water has noticeable taste or odor issues throughout the house.
  • Can you help with iron or sulfur smells in my water?

    Certainly. We provide specialized iron removal systems and iron bacteria treatments that effectively address common well water issues such as rust stains and sulfurous odors reminiscent of rotten eggs.
  • What is UV water treatment and when is it needed?

    UV (ultraviolet) treatment is a disinfection method that eliminates bacteria, viruses, and other microorganisms from water. This treatment is often recommended for households using well water or those located in rural areas where there's a higher risk of bacterial contamination.